Negotiation Rules

At Markety Africa, negotiation is a core part of how our marketplace works. Unlike fixed-price e-commerce systems, Markety reflects real African market culture where pricing is flexible, human-driven, and based on conversation between buyers and sellers through trained shopping agents.

This page explains how negotiation works so users can understand how prices are determined, controlled, and approved.

How Markety Negotiation Works

1. Agents Negotiate on Your Behalf

Every order on Markety is handled by a trained shopping agent who represents you in the market. Instead of you physically bargaining, the agent does it for you in real time.

Your selected shopping style helps guide how the negotiation is handled, such as:

• Budget-focused shopping
• Quality-focused shopping
• Balanced price and quality
• Premium selection requests

Agents use this preference to negotiate the best possible outcome while staying aligned with your instructions.

2. Budget Protection

We ensure that you are always in control of how much you spend.

• Every order includes a maximum approved budget
• Agents are not allowed to exceed this limit without your permission
• If prices in the market are higher than expected, the agent must pause and request approval

This system ensures that there are no surprise costs or unauthorized spending.

3. Substitutions Need Approval

Because market availability can change quickly, substitutions may sometimes be necessary. However, no changes are made without your consent.

This means:

• If an item is unavailable, the agent suggests an alternative
• You must approve any replacement before purchase
• You can reject or request another option
• No product is swapped automatically without permission

This ensures you always receive exactly what you agreed to order.

4. Price Transparency

We believe trust comes from clarity. Every order on Markety is broken down so you can clearly see where your money goes.

Each item includes:

• Actual purchase cost — the real market price paid by the agent
• Agent fee — the service cost for sourcing and negotiating items
• Delivery fee — cost of transporting items from market to your location

This breakdown ensures full transparency, helping users understand pricing without hidden charges or confusion.

Our Commitment to Fair Market Practice

Negotiation at Markety is designed to reflect real market behavior while ensuring fairness, accountability, and trust.

We combine:

• Human negotiation skills
• Transparent pricing systems
• User-controlled budgets
• Verified shopping agents

Together, this creates a marketplace where customers enjoy the benefits of traditional bargaining without stress, uncertainty, or exploitation.

Our goal is simple:

To make market shopping fair, transparent, and fully controlled by the customer.