Here’s a revised, more comprehensive and detailed privacy policy for Agents and Riders on the MarketyAfrica Platform:
MARKETYAFRICA PRIVACY POLICY FOR AGENTS AND RIDERS
Effective Date: 30th June 2026
Last Updated: 19th June 2026
Introduction:
MarketyAfrica is committed to protecting the personal data and privacy of our Agents and Riders. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in connection with your participation in our platform.
Who We Are:
MarketyAfrica is a digital marketplace that connects customers with Agents and Riders for delivery and logistics services. We are a Nigerian company registered with the Corporate Affairs Commission (CAC) and operate in compliance with Nigerian laws and regulations.
Scope:
This Privacy Policy applies to all Agents and Riders who use our platform, including but not limited to, individuals and businesses that provide delivery and logistics services to customers.
Types of Personal Data We Collect:
- Contact Information: Name, email address, phone number, address, and other contact details
- Identification Information: ID number, passport number, driver’s license number, and other identification documents
- Financial Information: Bank account details, payment history, and transaction records
- Location Information: GPS location, IP address, and other location-based data
- Device Information: Device type, operating system, browser type, and other device-related data
- Transaction Information: Order details, delivery status, and other transaction-related data
- Communication Information: Call recordings, chat logs, and other communication records
How We Collect Personal Data:
- Registration and Profile Information: We collect personal data when you register on our platform, create a profile, and update your information.
- Transaction and Usage Information: We collect personal data when you use our platform to provide delivery and logistics services, including transaction history and usage patterns.
- Device and Location Information: We collect personal data through cookies, GPS, and other tracking technologies when you access our platform.
- Communication and Feedback: We collect personal data through calls, chats, emails, and other forms of communication with us.
Purposes for Processing Personal Data:
- To provide and improve our services: We use personal data to manage your account, provide customer support, and improve our platform.
- To process transactions and payments: We use personal data to process transactions, handle payments, and manage your finances.
- To communicate with you: We use personal data to send notifications, updates, and promotional messages.
- To ensure safety and security: We use personal data to detect and prevent fraud, and to ensure the safety and security of our platform.
- To comply with laws and regulations: We use personal data to comply with applicable laws, regulations, and industry standards.
Sharing and Disclosure:
- Third-party service providers: We share personal data with third-party service providers, such as payment gateways, logistics partners, and cloud storage providers.
- Law enforcement and regulatory bodies: We share personal data with law enforcement and regulatory bodies as required by law or in response to a valid request.
- Affiliates and partners: We share personal data with our affiliates and partners for marketing, research, and other purposes.
Data Retention and Security:
- Retention period: We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
- Security measures: We implement reasonable security measures to protect personal data, including encryption, access controls, and regular security audits.
Your Rights:
- Access and correction: You have the right to access and correct your personal data.
- Erasure: You have the right to request the deletion of your personal data.
- Objection: You have the right to object to the processing of your personal data.
- Complaint: You have the right to lodge a complaint with the relevant data protection authority.
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at:
MarketyAfrica
info@marketyafrica.com
Changes to this Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website and, where necessary, obtaining your consent.
Governing Law:
This Privacy Policy is governed by and construed in accordance with the laws of Nigeria.
Definitions:
- Agent: An individual or business that provides delivery and logistics services to customers through our platform.
- Rider: An individual or business that provides delivery and logistics services to customers through our platform.
- Personal data: Any information that can be used to identify an individual or relate to an identifiable individual.
Acceptance:
By using our platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Version:
This Privacy Policy is version [Insert Version Number] and is effective as of [Insert Date].